Transform technology into opportunity as a Systems Administrator Associate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Systems Administrator Associate you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Associate joining our team to support and manage the responsibilities of successful completion of all tasks in assigned projects.HOW A SYSTEMS ADMINISTRATOR ASSOCIATE WILL MAKE AN IMPACT
The primary responsibilities of our Systems Administrator Associate are to maintain computers, voice, video, network, and server hardware equipment used to support IT services. They also provide installation maintenance and troubleshooting support of information systems applications and related peripheral hardware. Our technician is a key contact for customers who need assistance in resolving technical issues, and communicates on incident status, analysis, and solutions. This includes conducting in-depth troubleshooting of incident tickets and change requests leveraging a well-rounded understanding of baseline systems/services and troubleshooting techniques. This position requires a well-versed technician that can help clients install, repair, maintain hardware and software while building relationships with our customers.
Tier 2 Operations & Maintenance (O&M) Hardware Support Roles & Responsibilities:
WHAT YOULL NEED TO SUCCEED: Education: Technical Training, Certification(s) or Degree Required Experience: 0+ years of related experience Required Technical Skills: Understanding of desktop computers, thin clients, servers, VoIP phones, video conferencing, cabling standards, installation, systems administration, testing equipment, and ITIL best practices Security Clearance Level: TS/SCI with Polygraph Required Skills and Abilities: Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment: CompTIA Security+ CE is the minimum certification.
As part of your function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero-tolerance policy for security violations.
Location: On Customer Site US Citizenship RequiredGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays.
