BLACK ART NEWS<99> - HOME | BlackArtNews.com
Today is:
Wednesday, March 27, 2019
Login
HOME
ABOUT US
EVENTS
NEWS
CAREERS
VIDEO
SUBMIT NEWS
MEMBERS
ADVERTISE
Home
>
Career Center
>
Job Seekers
>
Job Search
Job Title: Customer Care Representative - Novi MI
Company Name:
Best Buy
Location:
Novi, MI
Position Type:
Full Time
Post Date:
02/02/2026
Expire Date:
04/17/2026
Job Categories:
Other / General
Job Description
Customer Care Representative - Novi MI
As a Customer Care Representative, you'll answer calls from Best Buy Health customers and their caregivers. Topics include billing, service plans, account changes, basic technology troubleshooting, and health and safety services (e.g., 24/7 urgent response). You'll need to manage multiple applications, update electronic records and provide accurate documentation. To succeed in this role, you must use active listening to understand and resolve customers' needs.
This role is hybrid, which means you must be located within a drivable distance to our Best Buy Health office in Novi, MI. You may be asked to come into the office up to 3 days per week.
What you'll do
Respond to high volume of inbound calls from new and existing subscribers
Actively listen, provide supportive responses and address customers' needs
Recommend products and services that align with customers' needs
Protect customer information by adhering to all Federal and State regulations (i.e., CPNI, PCI and HIPAA)
Basic qualifications
1 year of customer service or call center experience
Preferred qualifications
Experience working in a fast-paced call center environment
Experience working in a technology-focused industry
Experience working with senior-aged customers
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Compensation for this position is $20 per hour
Generous Best Buy employee discount
Physical and mental well-being support
Financial savings and retirement resources
Tuition reimbursement
About us
At Best Buy Health, our goal is to empower people to age independently and safely. We do that by unlocking the power of technology and human connection. Together, we're shaping a future where innovation and compassion work hand in hand to help people live more independent, connected lives.
As part of Best Buy Co. Inc., our culture is built on deeply supporting and valuing our amazing employees. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm
Best Buy is an equal opportunity employer.
Share
|
Contact Information
Company Name:
Best Buy
Website:
https://jobs.bestbuy.com/bby?id=job_details&req_id=1015412BR&source=HBCUConnect
Apply Now
|
Forward Job to a Friend
|
More Jobs From This Employer
(
Advertise Here
)
