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Job Title: Medical Records Technician (ROI)
Company Name:
Veterans Health Administration
Location:
Bronx, US
Position Type:
Full-Time
Post Date:
02/14/2026
Expire Date:
03/17/2026
Job Categories:
Government and Policy, Healthcare, Other, Healthcare, Practitioner and Technician
Job Description
Medical Records Technician (ROI)
Qualifications
Basic Requirements:
Citizenship
Be a citizen of the United States
(Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, of this part.) Experience and Education Experience
One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records
Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work
OR, Education
An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records)
OR, Experience/Education Combination
Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements
The following experience and educational/training substitutions are appropriate for combining education and creditable experience: Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses
Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision
The training program may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures
3
Physical Requirements
See VA Directive and Handbook 5019, Employee Occupational Health Service
4
English Language Proficiency
MRTs (ROI) must be proficient in spoken and written English, as required by 38 U.S.C. 7403(f)
GRADE REQUIREMENT: All individuals assigned to this occupation must have an approved parenthetical title, as described below: (MRT) Medical Record Technician (ROI) GRADE DETERMINATION: Medical Records Technician (ROI), GS-4 (1) Experience or Education
None beyond basic requirements
(2) Assignment
Employees at this level serve in entry level MRT (ROI) position and receive close supervision and support from more experienced ROI staff members
MRTs (ROI) receive and validate authorization forms and requests for information and prioritize requests per policies and regulations
They use various computer applications to track and release all authorized ROI requests
They process and release health information to authorized first- and third-party requestors
MRTs (ROI) initiate and maintain the accounting of disclosure for all records disclosed from a Privacy Act system of records
They ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information
Medical Records Technician (ROI), GS-5 (1) Experience
One year of creditable experience equivalent to the next lower grade level
OR, (2) Education
Successful completion of a bachelor's degree from an accredited college or university recognized by the U.S. Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records)
(3) Assignment
Employees at this grade level serve in developmental positions as MRTs (ROI) and receive guidance from more experienced staff members for complex release of information procedures
They receive and validate authorization forms and requests for information and prioritize requests according to policies and regulations
They utilize various computer applications to track and release all authorized release of information requests
They also process and release health information to authorized first- and third-party requestors
They initiate and maintain accounting of disclosure for all records disclosed from a Privacy Act system of records
They communicate with internal and external stakeholders to provide technical expertise regarding the release of information process
They ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information (4) Demonstrated Knowledge, Skills, and Abilities
In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to utilize health information technology and various office software products utilized in MRT (ROI) positions (e.g., the electronic health record, release of information systems, etc.)
(b) Knowledge of health record documentation guidelines and processes for disclosing protected health information
(c) Ability to manage priorities and coordinate work in order to complete duties within required timeframes, and the ability to follow-up on pending issues
(d) Knowledge of policies, procedures, laws, and regulations governing privacy and release of information
(e) Ability to communicate with individuals from various backgrounds to obtain the desired effect or gaining information by establishing rapport
Medical Records Technician (ROI), GS-6 1
Experience
One year of creditable experience equivalent to the next lower grade level
2
Assignment
This is considered the journey level for MRT (ROI) positions
Employees at this level apply, interpret, and analyze laws and regulations related to the disclosure of health information
MRTs (ROI) are responsible for educating requestors on requirements for submitting requests for health information
They receive and validate authorization forms and requests for information and prioritize requests according to policies and regulations
They use various computer applications to track and release all authorized release of information requests
MRTs (ROI) process and release health information to authorized first- and third[1]party requestors
They initiate and maintain the accounting of disclosure for all records disclosed from a Privacy Act system of records
They communicate with internal and external stakeholders to provide technical expertise regarding the release of information process
They ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information
Demonstrated Knowledge, Skills, and Abilities
In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of the laws and regulations related to the authorization and disclosure of health information (e.g., Privacy Act, Freedom of Information Act, Health Insurance Portability and Accountability Act (HIPAA), and 38 U.S.C. 7332, Confidentiality of Certain Medical Records)
Ability to apply health record documentation guidelines and processes to navigate efficiently through the paper and/or electronic health record to locate, assemble, and disclose protected health information
Ability to apply policies, procedures, laws, and regulations governing privacy and release of information to process requests for release of information
Ability to research and solve difficult questions related to release of health information in an accurate and timely manner.
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Contact Information
Company Name:
Veterans Health Administration
Website:
https://www.usajobs.gov:443/job/857662500?utm_source=hbcuconnect&utm_medium=job_feed&utm_campaign=ar_vha_job_boards_feeds&utm_content={0}
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